Frequently Asked Questions
How This Works
📌 Choose Your Portrait Type:
- Single Half-Body (2.4"/6cm)
- Standing Full-Body (4.7"/12cm)
- Pet-Figure (2.8"/7cm)
- Standing Duo-Figure (4.7"/12cm)
📸 Upload Your Photo on the Product Page:
- Clear Photo (Mandatory): A high-quality, front-facing image is required. Please avoid blurry photos or face obstructions.
- Additional Reference Photos (Optional): Please upload one primary photo for each product. If you have additional reference photos, you can email them to us directly.
🛒 Place Your Order:
- After uploading your photo, proceed with checkout, and we’ll handle the rest!
Photo Guidelines
- Clear Front-Facing Photo (Mandatory)
Half-Body(2.4"/6cm): Photo should show the person's face and upper torso.
Standing Full-Body(4.7"/12cm): Photo should show the entire body from head to toe.
Ensure no blurry photos or face obstructions. - Additional Reference Photos (Optional)
Please upload one primary photo for each product. If you have additional reference photos, you can email them to us directly. - Photo Quality
Low-quality photos will prevent us from creating the model. We’ll contact you if the photos don’t meet the requirements. - Glasses
Glasses are fine! We will include them in the final model. - No Large Accessories
For Full-Body models, avoid including large accessories like backpacks or bags. The model will focus on the person’s body only.
💡 Tip: Keep an eye on your email after placing the order for updates or questions about your photos!
Can you make pet figurines?
Yes, we create custom 3D-printed pet figurines!
📏 Size: 2.8"/7cm (smaller than the MemoFigurine)
💲 Price: $199 (same as the MemoFigurine)
📊 Why the smaller size?
Pets generally have larger body volumes, requiring more materials and detailed modeling.
Can you create seated poses?
✔️ Seated Full-Body Models:
- Yes, we can create seated full-body models.
📏 Size:
- Due to material usage, the seated model will be 3.1"/8cm (whether it's a single person or couple seated).
🛒 How to Order:
- For single seated poses, please select Standing Full-Body (4.7"/12cm).
- For couple seated poses, please select Standing Duo-Figure (4.7"/12cm).
- Both will be created at the 3.1"/8cm height.
Can you create a figurine of two people together?
👫 Yes, we can!
- If two people are close together in one photo, you can select Standing Duo-Figure (4.7"/12cm).
- We will create the model as a single, cohesive figurine.
Does the model include accessories from the photo?
👓 Glasses:
fine! We will include them in the final model.
🎒 No Large Accessories:
Full-Body models, please avoid including large accessories like backpacks or bags. The model will focus on the person’s body only.
Material Description
Our 3D sculptures are made from premium resin imported from Australia, meeting EU RoHS standards for environmental safety.
We use Sailner full-color 3D printing technology followed by a UV curing process to ensure lasting quality.
Key Features:
🛡️ Won’t discolor
🌞 Sunlight resistant
💧 Water-resistant
⏳ Preserved forever
Shipping, Returns, Warranty
📦 Worldwide shipping.
⌛️ Standard processing time: 30 business day (handcrafted customization)
🚚 Standard shipping time: 7-15 business days
🔁 Returns & Refunds
We offer a free refund within 48 hours of placing your order if you change your mind. If there are any issues with your order, please reach out to us at getmemorify@outlook.com, and we’ll be happy to assist!
🛡️ Warranty
We offer a free replacement for any loss, theft, or damage during shipping. Please contact us if your order arrives damaged or missing. Once production starts, refunds cannot be issued. This is a custom-made product and is therefore non-refundable unless damaged or defective.